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FAQ-Emrit.io

Get a Free CoolSpot

Building the Global IoT Wireless Network

Connect & Earn

Plug in your CoolSpot™ to a power source and an existing Wifi or ethernet and earn 

End-to-end encryption

Our end-to-end encrypted data is secure on multiple layers of hardware and software,

FREE Device

Get your free CoolSpot™ delivered straight to your doorstep. No shipping costs, no hidden fees.

A frequently asked questions

EMRIT FAQ: How to Change Location

You will be paid by the 10th of each month. After one full month of hosting has been completed.

How Long Will it Take to Ship My CoolSpot?

You will be paid directly into your Helium wallet by the 10th of each month.

You will be eligible to receive the bonus for an entire year.

There is no catch! It’s 100% free to become a host. We assume all of the risk ($$ and time to install) and in exchange we take a share of the profits.

In order to provide coverage and receive earnings each hotspot needs to be at least 900 feet apart. Having two or more hotspots in the same house doesn’t provide any additional coverage.This is why we need hosts (you) to help us spread out the hotspots.

Our average host earns ~$100 each month for hosting a hotspot. However, earnings vary quite a bit from month to month, and location to location

There is nearly zero cost. The Hotspot uses a small amount of power, roughly 5W at peak. This is less than a standard LED light bulb, it will cost you roughly $0.48/month.

Expected bandwidth utilized by devices is 1-5 kb/s (very little)

The short answer is yes. However, as with all devices connected to the internet (smart TV’s, Alexa’s, computers, phones, etc…) there is some level of inherent risk. Please check the security article that Helium released here for more information on the security measures they take to keep your network safe

No, hotspots need to be 900 feet (300 meters) apart from each other in order to receive maximum earnings and provide new coverage.

THIS IS EXPECTED. You do not own this device, it is owned by Emrit. Once you have come to this screen simply back out completely. You can view your earnings on the Emrit.io dashboard.

Your CoolSpot will consume less than an IKEA LED lightbulb (5W) at peak.

Email success@emrit.io and we can send you a shipping label to send back to us.

If after 72 hours the syncing has not completed please contact success@emrit.io.

Yes, you can still host as long as the devices are not closer than 300M apart.

Payments go out by the 10th of each month, after the first full month of hosting.

Check out the video here: https://www.youtube.com/watch?v=wQM0L7B3rzE

Shipping back to Emrit is absolutely free. Please email returns@emrit.io for a free shipping label.
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In case you didn’t find a solution, you can leave a request for customer support here.